RETURNS & EXCHANGES
We aim at making you happier every time you see a REBORN piece in your closet. If you don't fully like it, send it back and tell us all about it so we can do better!
Currently, we gladly accept returns only. Please follow the below return policy for the items you with to exchange. You can always place a new order at any time!
What can I return?
You can return any of our sports bras, leggings, biker shorts, tops if they were purchased at full price.
What are the conditions of return?
To make this process as smooth as possible, we kindly ask you to keep the items in the below conditions.
The items mentioned above are to be returned unused, unworn, unwashed, unaltered and in sellable conditions with tags still on and in REBORN package that you originally received it in.
The time frame for return is within 30 days of purchase.
You, the customer, will be responsible for return shipments & costs.
How to request a Return?
Email us at email@example.com so we send you all needed information to make it happen!
What I need to know?
Once you receive the return information from us, please make sure you pack up all the items that you are willing to return in REBORN package with tags still on.
Please return the items with a carrier that provides you with a tracking number. This is a must or you would risk a delay in shipping and increase the risk of the carrier losing the shipment.
If you feel like you need further support in the above, we're happy to help! Email us at firstname.lastname@example.org.